FAQ
Do you cover return shipping for me?
We cover the cost of the return shipping label for you.
Where can I find your return policy?
Our return policy is available at the very bottom of the website for easy reference.
How do I start a return?
To begin a return, simply contact us, and we'll guide you through the process.
Is there a fee for returns?
We charge a small restocking fee on returns to help cover processing costs.
How long do I have to return it?
You can return your order within 30 days for a full refund.
How long does shipping usually take?
Shipping for our phone cases typically takes 5-10 days, though delivery times may vary slightly depending on location and other factors.
Do you offer free shipping?
Yes! Orders over $40 ship free, and for smaller orders, we keep shipping fees minimal.
Can I track my order?
Yes! Tracking details are sent within a couple of days, and you can also use the "Track Your Order" link in the "Quick Links" section at the bottom of our website.
Do you offer international shipping?
Yes, we ship to nearly every country worldwide.
What materials are your phone cases made from?
Our phone cases are crafted from durable silicone for reliable protection and a comfortable feel.
Which phone models do you offer cases for?
We offer a wide selection of cases for all Samsung, iPhone, and Google Pixel models, ensuring a perfect fit for every device.
What types of cases do you offer?
We offer a wide variety of cases, from sleek and simple designs to vibrant themes featuring cars, music artists, and more.
Do you offer cases for the iPhone 16?
Yes, we have cases available for the iPhone 16 models across a wide range of styles.
How long does it take for you to reply?
We pride ourselves on fast responses and will get back to you as quickly as possible.
How can I contact customer support?
You can easily reach us through the chatbot in the bottom right or use the contact option in the Quick Links dropdown at the bottom of the website.
How can I check my order status?
You can track your order using the tracking number in the footer Quick Links section. Alternatively, you can contact us, and we'll provide you with the status.
What if I need support outside business hours?
If you need assistance outside business hours, you can use the chatbot or visit the contact page. We’ll respond within a few hours.
How protective are your cases?
Our cases are shock-absorbing and have been drop-tested up to 32 feet, ensuring your phone stays safe from accidental falls and impacts.
Do you offer camera protection for your cases?
Yes, we offer lens protectors as an add-on to provide extra protection for your phone's camera.
Do you offer screen protectors?
Yes, we offer auto-applying screen protectors as an add-on for easy, bubble-free installation and extra device protection.
Are your cases scratch-resistant?
Yes, our cases are scratch-resistant and fingerprint-proof, keeping your phone looking clean and new.
Are there any special care instructions for your cases?
No special care is needed—our cases are designed to be low-maintenance and easy to keep clean.
What payment methods do you accept?
We accept all major payment methods for a secure and seamless checkout experience.
Do you offer gift cards?
Yes, we offer gift cards, available through the "Quick Links" at the bottom of the website. They never expire, making them an ideal gift.
Do you offer discounts and promotions?
Yes, we offer discounts regularly. If a promo code is available, simply copy it from the top of the homepage and paste it at checkout.
Do you accept bulk or corporate orders?
Yes, we can accommodate bulk and corporate orders. Please get in touch with us for more details.
Do you cover return shipping for me?
We cover the cost of the return shipping label for you.
Where can I find your return policy?
Our return policy is available at the very bottom of the website for easy reference.
How do I start a return?
To begin a return, simply contact us, and we'll guide you through the process.
Is there a fee for returns?
We charge a small restocking fee on returns to help cover processing costs.
How long do I have to return it?
You can return your order within 30 days for a full refund.
How long does shipping usually take?
Shipping for our phone cases typically takes 5-10 days, though delivery times may vary slightly depending on location and other factors.
Do you offer free shipping?
Yes! Orders over $40 ship free, and for smaller orders, we keep shipping fees minimal.
Can I track my order?
Yes! Tracking details are sent within a couple of days, and you can also use the "Track Your Order" link in the "Quick Links" section at the bottom of our website.
Do you offer international shipping?
Yes, we ship to nearly every country worldwide.
What materials are your phone cases made from?
Our phone cases are crafted from durable silicone for reliable protection and a comfortable feel.
Which phone models do you offer cases for?
We offer a wide selection of cases for all Samsung, iPhone, and Google Pixel models, ensuring a perfect fit for every device.
What types of cases do you offer?
We offer a wide variety of cases, from sleek and simple designs to vibrant themes featuring cars, music artists, and more.
Do you offer cases for the iPhone 16?
Yes, we have cases available for the iPhone 16 models across a wide range of styles.
How long does it take for you to reply?
We pride ourselves on fast responses and will get back to you as quickly as possible.
How can I contact customer support?
You can easily reach us through the chatbot in the bottom right or use the contact option in the Quick Links dropdown at the bottom of the website.
How can I check my order status?
You can track your order using the tracking number in the footer Quick Links section. Alternatively, you can contact us, and we'll provide you with the status.
What if I need support outside business hours?
If you need assistance outside business hours, you can use the chatbot or visit the contact page. We’ll respond within a few hours.
How protective are your cases?
Our cases are shock-absorbing and have been drop-tested up to 32 feet, ensuring your phone stays safe from accidental falls and impacts.
Do you offer camera protection for your cases?
Yes, we offer lens protectors as an add-on to provide extra protection for your phone's camera.
Do you offer screen protectors?
Yes, we offer auto-applying screen protectors as an add-on for easy, bubble-free installation and extra device protection.
Are your cases scratch-resistant?
Yes, our cases are scratch-resistant and fingerprint-proof, keeping your phone looking clean and new.
Are there any special care instructions for your cases?
No special care is needed—our cases are designed to be low-maintenance and easy to keep clean.
What payment methods do you accept?
We accept all major payment methods for a secure and seamless checkout experience.
Do you offer gift cards?
Yes, we offer gift cards, available through the "Quick Links" at the bottom of the website. They never expire, making them an ideal gift.
Do you offer discounts and promotions?
Yes, we offer discounts regularly. If a promo code is available, simply copy it from the top of the homepage and paste it at checkout.
Do you accept bulk or corporate orders?
Yes, we can accommodate bulk and corporate orders. Please get in touch with us for more details.
